CHAMONIX SKI PASSES TERMS & CONDITIONS 2022/23

 

Chamonix Ski Passes (“the COMPANY”) is a trading name of AD & Co. Holdings Limited (UK Company) which acts as an agent for La Compagnie du Mont-Blanc SA (“the ISSUER”). Any contract is made between the person buying the Chamonix ski pass (“the Buyer”) and the Company.

A contract will be entered into upon the issuance of an order confirmation by the Company. The contract between the Company and the Buyer is purely to act as an intermediary and to order ski passes from the issuer and effect delivery by mail, hand or by collection at our designated premises for Early Bird passes. For other passes we send you an email with a QR code which you can use to print your passes at every lift station ticket machine.

The contractual relationship regarding the issue and use of the lift passes is between the Buyer and the Issuer according to the Terms and Conditions of the Issuer.

The Company undertakes to purchase lift passes on behalf of the Buyer and deliver the ski passes to the Buyer. Neither  the Company nor any associated brand or trading name of the Company accept any liability whatsoever in respect of the conditions of purchase of ski passes from the Issuer.

The contract between the Company and the Buyer is limited to the purchase and delivery of lift passes only. The Company does not make any warranties as to the use, limitation, cancellation terms or other operating conditions of the lift passes themselves. The Company contracts with the Buyer at the price on the date of purchase and cannot make any refunds or changes should the Issuer adjust prices after you have purchased your passes.

The Issuer does not give refunds for lift passes purchased in error nor will the Company however we will make best endeavours to assist the buyer in all circumstances. We think it is essential that you arrange suitable travel insurance which will cover you in most cases where you need to secure the value of the passes without use.

Additional date of birth information and passport pictures - IMPORTANT

The issuer requires a passport style picture for any passes of longer than 9 days for Early Bird passes. We do not offer non-Early Bird passes for 10 days or longer. 

The issuer requires the date of birth and full name for any passes that are not destined for us by an adult as defined in the order process.

Failure to provide the information requested by the company within 5 days will prejudice the ability of the company to procure the passes from the issuer. In such circumstances the order will be deemed as cancelled by the buyer and no refund or transfer of any rights will be made by the issuer or the company. 

If the buyer selected the E-gloo assureance option a passport style picture must be provided within 5 days of purchase. Failure to provide the picture for all passholders  in time will prejudice the ability of the company to procure the passes from the issuer. In such circumstances the order will be deemed as cancelled by the buyer and no refund or transfer of any rights will be made by the issuer or the company. 

Information and pictures should be sent to the company via email on info@chamonixskipasses.com

Cancellation Terms

Chamonix Ski Passes are not transferable and any refund requests must be made directly to the issuer. 

Ski Passes can sometimes be cancelled and refunded in exceptional cases only and at the discretion of  the Issuer by taking them to the Ski Pass to the offices of the issuer in Chamonix provided that they have been completely unused. Any refunds applicable will be made by the Issuer and not the Company if applicable. We cannot decide this on behalf of the issuer.

Any assistance that Chamonix Ski Chalets offers to help customers with cancellations is given on the basis of goodwill and may not be successful.

Exceptional cases - we understand that there are circumstances amounting to force majeure where either the buyer and/or the seller might not be able to complete the use of lift passes in an expected manner. These might include Government regulation due to pandemic or other events that might occur from time to time but cannot be predicted.  In such circumstances  if we are able to negotiate refunds from the issuer these will be returned to you subject to deductions of up to 20% for administration, processing fees and handling which the company will not be able to reclaim.

Although the overarching principle is that there are no refunds for any ski passes, if we are able to negotiate on your behalf we will refund you what we can achieve subject to modest deductions for our costs.

EARLY BIRD passes are not cancellable, transferrable or changeable and will not be refunded if cancelled by the customer. These are sold on the basis that the customers is advised to have in place travel insurance covering all risks.

INSURANCE (E-GLOO ASSURANCE) OPTION

When buying your ski passes the Issuer offers an insurance option which covers limited rescue and transfer to a local medical facility associated with winter sports as follows:

  • Rescue and evacuation (search and rescue costs)
  • Ski pass reimbursement (and ski lessons if unused) & offers additional benefits
  • YOU MUST CHECK THE COVER TERMS AND EXCLUSIONS

Insurance E-Gloo has been created by the Mont Blanc Ski Regional Committee in collaboration with the Gritchen Affinity and Europ Assistance.

*** This is not a full medical insurance cover so please make sure you travel with adequate medical and travel insurance relevant to you specific needs.

E-GLOO WEBSITE – https://www.e-gloo.eu/english/assurance-ski.php

An accident may be very expensive...

Mountain rescue services are not free and are charged to the injured party. Egloo Protect is available at the ski lift sales desks of partner resorts, in some French ski schools, and gives you all the insurance coverage and assistance that you will need to practise your sports with total peace of mind.

NB. This insurance directly covers all search and rescue fees and repatriation for medical treatment. Depending on the insurance options that you have selected, your insurance will cover cancellation (subscription in advance of the trip) and you will be reimbursed for the price of your ski lift pass or your Nordic access pass and any French ski school (ESF) lessons that you have booked and paid for in advance.

The insurance will also cover any case where your trip is cut short due to an accident, illness (with hospitalisation) or early return, and you will be reimbursed for the price of your ski lift pass or your Nordic access pass and any ski lessons on a prorata temporis basis in relation to the days missed.

Your insurance contract

This Contract is a group insurance contract with optional individual subscriptions executed by:

Comité de Ski du Mont-Blanc – 2 bis rue Paul Guiton, – 74000 Annecy

Gritchen Affinity, a broker manager with address at 27 rue Charles Durand CS70139 18021 BOURGES cedex, with EUROP ASSISTANCE, a Company governed by the French Insurance Code, a Public limited company with a share capital of € 35,402,786, registered in the Nanterre Business and Trade Registry (RCS) under no. 451 366 405, with registered office located at 1, promenade de la Bonnette, 92230 Gennevilliers.

 

You will find all the general terms and conditions of insurance below:

GENERAL TERMS

Chamonix Ski Passes undertakes to purchase lift passes on your behalf and assist in delivering them to you physically or electronically, neither AD & Co. Holdings Limited or Chamonix Ski Passes accept any liability whatsoever in respect of the conditions of purchase of ski passes from the issuer or any liability whatsoever in general.

If delivery by tracked mail is selected with your pass order we make no warranties or guarantee that delivery will be effected by French or international mail systems. We undertake to provide you with a copy of the envelope or package sent and the tracking information as provided by the carrier. We cannot refund, replace or exchange any passes that do not reach you for any reason although we will make reasonable efforts to assist you if passes do not reach you or reach you in time for your holidays. We recommend you take appropriate travel insurance cover that includes loss or theft to property including ski passes in the event that the passes do not reach you.

Where passes are ordered with the electronic/delivery option we will send you an QR code an purchase confirmation. You will be able to collect your passes from the machines at every lift station using the QR code.

Ski Passes are not transferable and any refund requests must be made directly to the Compagnie du Mont Blanc SA although we will endeavour to assist you where we can.

Our service contract with you is limited to the purchase and supply of lift passes only. We do not make any warranties as to the use, limitation, cancellation terms or other operating conditions of the lift passes themselves. We contract with you at the price on the date of purchase and cannot make any refunds or changes should the Compagnie du Mont Blanc adjust prices after you have purchased your passes.

Your contract with Chamonix Ski Passes is purely to act as an intermediary agent and to deliver the passes to your accommodation or designated address as entered in your purchase order.

The contractual relationship regarding the issue and use of the lift passes is between you and the Issuer according to the Terms and Conditions of La Compagnie du Mont Blanc SA.

Please see https://www.montblancnaturalresort.com for complete ales and operating conditions.

For more information feel free to call our helpline on +44 (0) 845 460 0606 or email info@chamonixskipasses.com

You are almost skiing. We love the mountains and were taught to share...

Please be safe on the mountains, hurrah you are nearly there!

 

e&oe if a term above is deemed to be unenforceable the remainder of the terms remain in force and the contract is under the jurisdiction of the Courts of the United Kingdom.

Buying your Chamonix WINTER SEASON 2022-3 lift passes or lift tickets in advance of your holiday completely makes sense. Firstly, you don’t have worry about queuing to buy them over the counter or figuring out how much cash you need for your holiday, but also you will have the passes delivered to you in time for your first day of skiing in Chamonix to where you are staying. 

Generally if you are in the UK or France we will send them to you tracked post. For last minute (within 2 weeks of your arrival , we will hand deliver them to you at your accommodation which ever scenario makes most logisitcal sense for each order.

We also drop off ski maps and Chamonix local guides to ensure you have all the information you need to ski in Chamonix and the connected ski areas associated to the Chamonix lift pass type you wish to use. 

Remember you always need to bring your lift pass voucher with you if you have bought a Mont Blanc Unlimited pass to other ski areas outside the Chamonix valley. 

We give you the best prices we can get given the complicated schedule that the lift company publishes and changes. 

We cannot though change the prices once you have purchased your Chamonix pass with us. 

THERE ARE NO REFUNDS ON EARLY BIRD PASSES.

We also have a lot of local knowledge about the ski areas and the associated safe places to ski although if you plan to ski off piste, do please book a high mountain guide to keep you as safe as can be. 

We advise you book a guide for any off piste skiing and always have a full avalanche pack (transceiver, shovel, probe & airbag) as well as the appropriate training to reduce the risks typical of high mountain off piste terrain.

FOR CATERED & SELF CATERED CHALET HOLIDAYS AND MANY OTHER CHAMONIX TRAVEL SERVICES CLICK HERE
For the most extensive skiing during your holiday you might want to buy the Mont Blanc Unlimited Chamonix Lift Pass. 

This pass gives access to the ski areas of Courmayeur, Verbier (one half price day pass per week – conditions apply), Megève and St Gervais/Les Contamines. This lift pass gives you more than enough skiing and variety for any level of skier. 

Even for the beginner skier it is a good idea to take the excursion to see the view from the L’Aiguille du Midi cable car on a sunny day and even a day trip to the other resorts. Chamonix Lift Passes do offer the different options though particularly if you are wishing to minimise the costs of your holiday! 

Either way do give us a call to discuss your requirements, experience and objectives for your holiday in Chamonix. As they say around here, “have lift pass, will travel…”

CHAMONIX LIFT PASSES ARE NOW AVAILABLE FOR SUMMER 2023 AND WINTER 2022/23

We love the mountains and were taught to share…

CALL US ON +44 (0) 845 460 0606 | info@chamonixskipasses.com | FIND ACCOMMODATION | CHAMONIX CHALETS
“CHAMONIX SKI PASSES” is a trading name of AD & Co. Holdings Ltd – Website & all original content copyright © AD & Co. Holdings Limited, 2022 trading as "Chamonix Ski Passes". All rights reserved.